The asset management company 1Oil and companies which affairs are managed by it, work for strengthening partnership with business partners. We have established a Mediation board in order to settle disputes and handle complaints of individuals and legal entities with respect to completive bidding rules.
The Mediation board examines complaints about the process of organizing and conducting procurement procedures, inter alia credentials, choice and banning of business partners. It does not establish terms and conditions of signed agreements and it neither settles disputes related to their execution.
The companies of the 1Oil Group would welcome substantiated and objective complaints from business partners helping to improve the procurement procedure which would provide equal rights and opportunities for all the counterparties.
The Mediation board should preclude discrimination against counterparties who file their substantiated and objective complaints. Contacting the Mediation board should not be the reason for refusing participation in subsequent procurement and in bidding procedures, for denying declaring complaining business partner a winner or for non-granting contracts.
Every business partner, including potential one, may file request with Mediation board for an independent analysis of the situation and for making an objective decision if this business partner believes that procurement procedures in 1Oil Group of Companies violate established rules.